Customer Privacy Statement

We take customers’ privacy seriously and will only use personal information to administer and handle all aspects of your account including providing the products and/or services you order from us.  When we receive personal information from you that enables us to provide you with the requested products and/or services, your consent to allow us to use and deal with that personal information in a reasonable manner is we believe implied. 

The confidentiality and security of customers’ personal information is protected with safeguards – physical, electronic and procedural – appropriate to the sensitivity of the information.  We may utilise the services of a credit insurance company to assist with the setting of an appropriate credit limit. We will never release your personal information to anybody else for any other purpose without your consent unless required to do so for example by law, in the course of legal proceedings or in order to pursue debt recovery.

In the interests of security we may use CCTV recording equipment around our premises.

We will retain your details for an appropriate period.  You have the right to ask us for a copy of the personal data we hold about you. 

To make a “Subject Access Request” please write to our Data Protection Controller (DPC) at Haldane (UK) Ltd, Blackwood Way, Glenrothes, Fife,  KY7 6JF.  If any of the information we hold about you is inaccurate please contact our DPC at the same address.