Success Portfolio - Archive

Haldane's Commitment to Systems Excellence

Having the latest 5 axis CNC technology is not enough to maintain the company's enviable position in the timber handrail and glazing bead market. Over the years Haldane has continually invested in training for all it staff and is proud to have one of the most skilled workforce (and one of the lowest turnover rates in the country) however this year we took it that stage further!!

This year we have turned to the ever efficient Japanese to enhance the level of quality achieved from customer service to internal processes.

Through employing the services of Vanguard Scotland who promote "lean-service thinking," we have enjoyed incredible benefits not only in tangible cost savings but also in reductions in production and administration times which the company is confident will enhance customer service and employee satisfaction level.

Vanguard Scotland's Managing Director, Stuart Corrigan "We have worked with the entire workforce to examine every action, every communication channel, every person's role in the company and what we are trying to achieve. The initial results are already outstanding with materials wastage down by 200%, time-savings of 400% and improved levels of product quality. These factors will essentially mean improved service, improved levels of satisfaction to Haldane customers."

For more information on our services contact our sales team